Privacy Policy

TMUK Group Ltd ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website or engage our professional services, and tell you about your privacy rights and how the law protects you.

1. Important Information and Who We Are

Purpose of this Privacy Policy

This privacy policy aims to give you information on how TMUK Group Ltd collects and processes your personal data through your use of this website and our offline interactions, including any data you may provide when you request a quotation, book an inspection (e.g., EICR, PAT, or Thermal Imaging), or engage our specialist M&E services.

2. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you, including:

• Identity Data: name, job title, and company name.
• Contact Data: billing address, site address for electrical works, email address, and telephone numbers.
• Financial Data: bank account and payment card details.
• Technical Data: IP address, browser type, location, and technology on the devices you use to access this website.
• Transaction Data: details about payments and electrical services purchased.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly:

• Performance of Contract: To provide quotations and execute electrical engineering projects.
• Legal Obligation: To issue NICEIC compliance certification and satisfy statutory tax requirements.
• Legitimate Interests: To manage our relationship, improve our website, and ensure business security.

4. Disclosures of Your Personal Data

We may share your data with external third parties, including professional bodies (NICEIC, ECA), specialist sub-contractors, and HM Revenue & Customs. We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for. By law, we must keep basic information about our customers for six years after they cease being customers for tax purposes. Safety-critical data, such as EICR records, may be held for the duration of the installation's lifecycle.

6. Your Legal Rights

Under the UK GDPR, you have the right to request access, correction, erasure, or restriction of your personal data. You may also object to processing or request the transfer of your data. To exercise these rights, please contact our Data Privacy Manager at info@tmuk.org.